Yes, I am logged into my Spotify account which has premium. This happens on all versions I can access-desktop app for Windows 10, mobile app for Android, and the browser version through Firefox. (Again, I'm not talking about ads where the hosts pause the show to insert a sponsor segment, they're freshly generated advertisements like what you hear if you do not have premium.) Why are there ads, how are they being served, and how do I stop them? There are old topics about the same thing but they're locked due to age and the top answers for all of them are from a non-employee saying they're recorded/baked-in to the podcasts despite this not making any sense based on the posts. The episode is available on other sites and it doesn't naturally have ads. I listened to a single episode on multiple devices and got 2 different ads at the beginning. the most recent episode is 10:37, but it becomes 12:08 when played. It increases the total time when played due to an ad being added to the beginning and end-i.e. I'm talking about ads seemingly generated by Spotify. I'm not talking about ads recorded into the audio-I'm very familiar with those as I listen to a ton of podcasts. Recently I started a new podcast called "Whatever Happened to Pizza at McDonald's" and it has ads before and after each episode. There's no "constructive feedback", this is a breach of my confidence plain and simple.Īnd STOP with the misleading and patronizing replies, they just "ad" salt to injury!!! (It's really NOT funny!)Įdit: A couple months after my post I decided enough is enough and have actually went ahead and cancelled my subscription.I pay for premium. It does make one seriously rethink their subscription. I second most answers to this topic other than the ones about "knowing how much I could pay for an ad-free listening experience" or a "premium podcast tier".NO! I already pay you for that!!!! I was putting my son to sleep and I couldn't get to my phone that, to my surprise and disgust simply started playing ads on me. It's OUTRAGEOUS to have your podcast interrupted mid-sentence. I've been literally paying you for YEARS so I don't hear ANY ads. If having ads with premium is the new reality I’m afraid you will have lost a customer and 4 users. I choose to pay for family premium so they don’t need to listen to unnecessary ads. I love your platform, but I love my kids well being more. Please flag this upwards and revert this implementation asap. As CTO and owner of a media company I can promise you that when you cross this line with your users they will turn away or against you. Maybe this was a bad experiment or some idiotic decision made by your board members or upper management to increase revenue, but reading threads that are over a year and a half old makes me realize that you have thrown respect for the paid users out of the window in chase of some fast cash. Which Spotify clearly marketed to me as AD FREE!! I thought that maybe you would deserve the benefit of the doubt. If content creators have sponsors on their content its one thing but this is Spotify interrupting and pausing a podcast to throw an ad in my face despite me having made the voice to have an ad-free subscription. How can I be hearing ads if I have a family premium account? Finding these threads about it and Spotify’s reply it’s really a slap to the face. I seriously thought it was an issue with my mobile app. We can confirm that the JRE does have advertisements embedded. It is actually possible that one doesn't here ads for quite some time, it all depends on the current ad campaigns and hot he specific podcasts is set up. If you want to support your fellow podcaster, listening to their podcast on Spotify will help them out, even if it might be at the cost of a small interruption.īy the way, this is not part of the desktop app, it happens on mobile as well and is something that can be turned off or on by the podcast creators. This is part of our efforts to help podcast creators earn more for their work and you can read more about it here. Please do let us know if this isn't specified somewhere and we'll pass this on so it can be amended. Spotify Premium offers an ad-free music listening experience, which should be noted on all resources available. Hi we don't play ads that interrupt the music listening experience of Premium subscribers, some podcasts may have advertising or sponsorship messages within the episodes. Got an (audio) ad from Spotify despite premium.
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